This privacy notice for 山羌互動有限公司 (doing business as Valleydeer.com) ("Valleydeer.com," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website, or any website of ours that links to this privacy notice
- Use our Donation services or Discord Bot integration, including Discord OAuth and membership-role features
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at umas@valleydeer.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by reading the relevant section below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Valleydeer.com and the Services, the choices you make, and the products and features you use. This may include contact information, account information, usage data, and, when you use our Discord integration, Discord user, server, role, and OAuth information.
Do we process any sensitive personal information? We do not process sensitive personal information as a purpose of the Services.
Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, Discord, payment providers, and other outside sources, depending on the Service you use.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties as described below.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- job titles
- usernames
- passwords
- contact preferences
- contact or authentication data
- billing addresses
- Discord user IDs, server IDs, role IDs, usernames, nicknames, and avatar information
- Discord OAuth authorization codes and access tokens when you choose to use the Discord integration
Sensitive Information. We do not process sensitive information as a purpose of the Services.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
Like many businesses, we may also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, date and time stamps, pages and files viewed, searches, and other actions you take on the Services.
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include your IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data based on your IP address. You can opt out by refusing access to the information or disabling location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, Discord, payment providers, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, Discord, and other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data, Internet Protocol addresses, social media profiles, social media URLs, and custom profiles, for purposes of providing services, account administration, security, targeted advertising, and event promotion.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service, including Discord membership and role integration.
- To respond to user inquiries and offer support to users.
- To send administrative information to you, including details about our products and Services and changes to our terms and policies.
- To fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications where you choose to use an offering that allows communication with another user.
- To request feedback and contact you about your use of our Services.
- To send marketing and promotional communications, where permitted by your marketing preferences. You can opt out of marketing emails at any time.
- To deliver targeted advertising to you, where applicable.
- To post testimonials.
- To protect our Services, including fraud monitoring and prevention.
- To administer prize draws and competitions.
- To evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends and determine the effectiveness of promotional campaigns.
- To comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason, such as your consent, compliance with laws, provision of services, contractual obligations, protection of your rights, or our legitimate business interests.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission to use your personal information for a specific purpose, or where your permission can be inferred. You can withdraw your consent at any time.
In exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including for investigations and fraud detection and prevention; business transactions where certain conditions are met; identification of injured, ill, or deceased persons; financial-abuse prevention; investigation of a breach of an agreement or contravention of law; compliance with a subpoena, warrant, court order, or court rules; information produced in the course of employment, business, or profession; journalistic, artistic, or literary purposes; or information that is publicly available and specified by applicable regulations.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or that advertise on our Services but are not affiliated with our Services.
The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us. We do not guarantee any such third parties and will not be liable for loss or damage caused by their websites, services, applications, or content. The inclusion of a link does not imply endorsement. We cannot guarantee the safety and privacy of data you provide to any third party. Any data collected by third parties is not covered by this privacy notice. You should review the policies of third parties and contact them directly with questions.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements. OAuth authorization codes and access tokens are processed for the requested integration and are not intended to be retained longer than necessary for that purpose.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible because information is stored in backup archives, we will securely store it and isolate it from further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of personal information we process. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not defeat our safeguards and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions, you may have rights under applicable data protection laws, including the right (i) to request access to and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict processing; and (iv), if applicable, to data portability. In certain circumstances, you may also have the right to object to processing. You can make a request by contacting us using the details in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. If you are located in Switzerland, the relevant authority is available at edoeb.admin.ch.
Withdrawing your consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing before withdrawal or, where applicable, processing based on lawful grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from marketing and promotional communications at any time by clicking the unsubscribe link in our emails or contacting us. We may still communicate with you about service-related messages, account administration, service requests, or other non-marketing purposes.
Cookies and similar technologies: Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, although this could affect certain features or services.
If you have questions or comments about your privacy rights, you may email us at umas@valleydeer.com.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information, if any, disclosed to third parties for direct marketing purposes and the names and addresses of those third parties. If you are a California resident and would like to make such a request, please submit it in writing using the contact information below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you may request removal of unwanted data that you publicly post on the Services. To request removal, contact us using the information below and include your account email address and a statement that you reside in California. We will make reasonable efforts to remove the data from public display, but it may not be completely removed from all systems, such as backups.
CCPA Privacy Notice
If the California Consumer Privacy Act applies to you, the following categories of personal information may have been collected or disclosed in the preceding twelve months, depending on your interactions with our Services:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, alias, postal address, telephone number, unique personal identifier, online identifier, IP address, email address, account name | YES |
| B. Customer records information | Name, contact information, employment or professional information, and financial information | YES |
| C. Protected classification characteristics | Gender and date of birth | YES |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | YES |
| E. Biometric information | Fingerprints and voiceprints | YES |
| F. Internet or network activity | Browsing history, search history, online behavior, interest data, and interactions with websites, applications, and advertisements | YES |
| G. Geolocation data | Device location | YES |
| H. Audio, electronic, visual, or similar information | Images and audio, video, or call recordings created in connection with business activities | YES |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications | YES |
| J. Education information | Student records and directory information | YES |
| K. Inferences | Inferences drawn from collected personal information to create a profile or summary about preferences and characteristics | YES |
| L. Sensitive personal information | Sensitive personal information | NO |
We will use and retain collected personal information as needed to provide the Services and for the purposes described in this privacy notice. We may also collect information when you receive customer support, participate in surveys or contests, or interact with us online, in person, by phone, or by mail.
山羌互動有限公司 may disclose personal information to service providers pursuant to written contracts. Service providers may process information on our behalf and are required to follow appropriate privacy protection obligations.
Your rights with respect to your personal data
- Right to request deletion of the data: You can ask for the deletion of your personal information, subject to exceptions provided by law.
- Right to be informed: Depending on the circumstances, you may have the right to know whether we collect and use your information, the categories and purposes of collection, whether we sell or share personal information, the categories of third parties, and the specific pieces of personal information collected.
- Right to non-discrimination: We will not discriminate against you if you exercise your privacy rights.
- Right to limit use and disclosure of sensitive personal information: We do not process consumers’ sensitive personal information as a purpose of the Services.
Verification process
Upon receiving your request, we will need to verify your identity. These efforts may require us to ask for information that matches information previously provided or to contact you through an existing communication method. We will only use information provided in your request to verify identity or authority. If we cannot verify your identity from information already maintained by us, we may request additional information for verification and security or fraud-prevention purposes, and will delete that additional information as soon as verification is complete.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict processing.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an agent without valid authorization.
To exercise these rights, contact us by email at umas@valleydeer.com, by phone at 886987784627, or by post using the contact details below.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice or directly sending a notification. We encourage you to review this notice frequently.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at umas@valleydeer.com or write to:
山羌互動有限公司
2F.-1, No. 352
Sec. 1, Fuxing S. Rd., Da’an Dist.
Taipei City, Taiwan (R.O.C.) 106094
Taiwan
Phone: 886987784627
umas@valleydeer.com
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us using the information above. We will consider and act upon any request in accordance with applicable data protection laws.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services may offer the ability to register and log in using third-party social media account details, including Discord, Google, Facebook, Twitter, or other providers. Where you choose to do this, we will receive certain profile information from your social media provider. For Discord, this may include the Discord user ID, username, nickname, avatar, OAuth authorization data, and information necessary to complete the requested server or role operation. The information we receive varies by provider and your privacy settings.
We will use the information we receive only for the purposes described in this privacy notice or otherwise made clear to you on the relevant Services. We do not control and are not responsible for other uses of your personal information by your third-party social media provider. We recommend that you review the provider’s privacy notice.